Our reception points and customer services team can give you assistance in the following ways:

• provide you with our information, on the telephone or in person
• produce large print copies or computer disks of our publications
• arrange audio tape, CD or Braille copies of information
• help you with completing any of our forms
• help you with getting the service you need
• give your guide/assistance dog access to where you need to go

Please note that audio tapes and Braille copies take longer to provide as we do not make them ourselves.