Business as usual wherever possible at NDC
11 January 2021
North Devon Council will maintain as much of its business as usual as it can during the latest national lockdown although customers can expect delays in some areas due to increased workloads created by the coronavirus response.
Waste and recycling services are currently carrying out scheduled collections but are unable to return for missed collections after 48 hours. People are asked to take their rubbish or recycling back in if it hasn't been collected within two days and put it out on their next scheduled collection day.
The Customer Services team is available on the phone 01271 327711, via email on firstname.lastname@example.org and online but reception areas are closed at Lynton House, Barnstaple, The Amory Centre in South Molton and The Ilfracombe Centre.
The Housing team will continue to be available via telephone 01271 388870 or via the NDC website.
The Museum of Barnstaple and North Devon building is closed although schools can call 01271 346747 or email@example.com them about remote learning sessions. Parks and play areas, car parks and public toilets remain open but skateparks and the BMX track are closed. Customers are urged to use the contactless RingGo payment method in car parks to minimise the amount of touching of machines.
An essential items market will continue in Barnstaple Pannier Market on Fridays from 15 January.
Planning site inspections will continue as long as it is safe to do so and Building Control will be carrying out remote inspections where possible, particularly where it involves being inside a domestic property.
Council Leader Cllr David Worden says:
"Our amazing staff are ready, willing and able to respond to this latest lockdown, helping to deliver crucial support to our residents and businesses as well as providing our day to day services. We thank our customers in advance for their patience and support during this difficult time and we are grateful for all the positive feedback we've had throughout the pandemic, it really has boosted morale."
Anyone in need of support during the lockdown, who can't seek help from friends, family or neighbours, should call Customer Services on 01271 388280 or use the online form.