North Devon Council is consulting on changes to its Hackney Carriage and Private Hire Licensing Policy, which has been updated to reflect national standards released by the Department for Transport on 21 July 2020.

Opinions on the changes to the policy are invited from the taxi trade, general public and anybody with an interest in taxis. The public consultation will take place from Monday 14 December 2020 until Monday 8 February 2021. 

The aim of the proposals in the consultation are to consider the introduction of the recommendations made by the Department of Transport which aim to make the licensing system across England more consistent and reduce the risk of harm and exploitation to children and vulnerable passengers, however all passengers will benefit from the proposals.

The council’s Taxi and Private Hire Licensing Policy aims to:

  • protect the public
  • maintain and develop professional and respected hackney carriage and private hire trades
  • enable access to an efficient and effective local transport service
  • protect our local environment

Leader of North Devon Council, Councillor David Worden, says: "I would like to encourage anyone who drives or regularly uses taxis or private hire vehicles to take part in this consultation for their own benefit. The consultation is about applying the new statutory standards including new requirements such as carrying out criminal record checks more frequently and the use of CCTV in licensed vehicles. Our committee members need your input in order to make an informed decision regarding these new proposals."

If you would like to read the proposals and the recommendations, you can find them on the council's website and if you wish to make a comment, you may do so by:

  • completing the online survey
  • submitting a written comment to: The Licensing Team, Lynton House, Commercial Road, Barnstaple, EX31 1DG
  • submitting a comment or emailing a completed survey to

If you require a hard copy of the consultation please contact Customer Services on 01271 388870.

Please note, all responses must be received by 8 February 2021.

Once the consultation closes, Licensing Officers will review all the feedback and make any relevant adjustments to the draft Policy. In early 2021, Licensing and Community Safety and Strategy and Resources Committees will review the final draft Policy and decide whether to recommend its adoption.