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The Priority Services Register (PSR) is a free service provided by suppliers and network operators to customers in need. 

You can receive the services available if you:

  • are of pensionable age
  • are disabled or chronically sick
  • have a long-term medical condition
  • have a hearing or visual impairment or additional communication needs
  • are in a vulnerable situation

More information on the priority service register at Western Power

South West Water will deliver drinking water to households with people who are self-isolating if the water is cut off.