Whether you operate out of a shop, office, restaurant, van or your home you need to make sure you’re using the right bins and have your waste collected by a licensed waste carrier.

Trade waste is any waste or recycling produced by any type of business, regardless of size. All businesses have a legal obligation to separate their waste for recycling and dispose of it via a licensed waste carrier, this is called your duty of care and is part of UK Regulations.

Have a look at our frequently asked questions page if you have any further questions. If you can't find the answers here please complete our contact form. 

Contact our trade waste team 

Contact us

Trade waste

Invoicing queries

You should have received two lots of invoices one in December for your agreement for financial year 2020/21 and one last week for your agreement for this financial year 2021/22. On each invoice there will be a description on the top line which will either say Trade Waste Agreement 2020/21 or Trade Waste Agreement 2021/22.
You do not need to pay the invoice in full within 30 days. You can set up a direct debit to pay over 6 or 10 months (dependent on the length of your agreement) by contacting the debtors team via customer services on 01271 374776. Full details of how to pay can be found on the back of the invoice.
If you are having financial difficulty please contact us on 01271 318508/509 and we will help you in any way we can.

Collections following the Coronavirus - COVID-19

Information we need from you before restarting your collections

New customers

What you need to know about becoming a trade waste customer

Existing customers

Everything you need to know as an existing trade waste customer

Holiday lets and self-catering accommodation

Find out if you need a trade waste contract for your holiday let

Trade waste containers

See the types and capacity of our our commercial waste containers

Trade Waste Full Terms and Conditions

Read our full terms and conditions here

Trade waste glossary

Trade waste terminology

Trade waste price list

Trade waste price list

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