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Latest updates

Coronavirus symptoms and black waste collections

Double bag waste if anybody in your household has coronavirus symptoms, and leave it for 72 hours before presenting as part of your usual black collection.

We would like to make customers aware...

We are currently struggling to maintain scheduled collections due to both crew needing to isolate and also due to the national shortage of HGV drivers.

Some councils have taken the difficult decision to suspend garden waste collections to focus on other collections however our dedicated crews have decided they will work longer hours to ensure they can collect as much as possible.

We would like to apologise in advance for those who we have missed and hope you understand our current struggles.

If we have missed you, please leave your bins out for 5 working days and we will try our very best to return. If we have been unable to return in those 5 days, we apologise greatly and ask that your bins are presented at your following collection where we will take a reasonable amount of waste.

Unless you have had multiple missed collections, which we may need to investigate, we are politely asking customers to not call or report the issue but instead check our webpage for the latest updates.

Again we apologise for any inconvenience caused and thank you for your patience.

Collection dates

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What goes in your bin, box or bag?

Find out what items can go in your bins, box and bags

Recycling A-Z

Use the A to Z menu to find out what items you can reuse or recycle.

Garden waste collections

Information on our chargeable garden waste service

Make requests and report issues

Request new waste/recycling containers and report any problems with the service

Weekly food waste collections

Information on our new weekly food waste collection service

Trade waste

Organising your own trade waste collection, your responsibilities and more

Bulky items

We can collect your unwanted household items

Plastic Free Northern Devon Consortium

Information about the Plastic Free Northern Devon Consortium