Visit 361 Energy at their energy clinics for help with:
- energy and water debt
- discounts and changing supplier
- energy saving solutions
- free home visits
Services include:
- in-home energy visits to offer practical energy saving solutions
- help understanding bills and how to pay less
- advice on energy and water debt, including debt write-off
- energy efficiency funding for home improvements
- free energy saving measures such as LED lightbulbs
To find out more about clinics across North Devon call 01271 599361 or email: info@361energy.org
More information is available on the 361 Energy website.
361 Home Energy Service
We have commissioned 361 Energy Community Interest Company to provide home energy service and will be targeted at residents who need support and are at more risk of fuel poverty, namely, in the following priority order:
- Residents who have applied for a Disabled Facilities Grant
- Homeless applicants who have been supported to move into private rented accommodation
- Residents that meet the criteria in North Devon Council’s Statement of Intent link
- Residents with a low household income that live in a property with high running costs (this can be determined via a fuel poverty assessment)
The service will provide tailored energy saving advice, bespoke to individuals’ circumstances. The advice will cover interventions required at a property level, such as small measures that could be installed, funding options available through government grants including ECO4 and GBIS for upgrades to heating, insulation and solar pv installations. Advice on changes in behaviour, tariff information and fuel savings’ tips and information on how best to utilise heating systems to minimise emissions.
The project is funded for three years. Originally started in October 2021 and renewed from 1 October 2024.
LEAP
361 Energy also, offer local residents a completely free of charge service called LEAP (Local Energy Advice Partnership). LEAP can help you to save money and keep your home warm and cosy.
If you’re eligible, you will get a FREE home visit from a friendly, qualified Home Energy Advisor. LEAP can:
- help check if you are on the cheapest energy tariffs - could save you over £280 a year
- install free, simple energy saving measures which can save the average household £30 on their energy bills a year
- give you day-to-day energy efficiency hints and tips and ensure your heating system is set up to keep you warm and save money
- arrange a free telephone advice service to help with benefits, debt and other money problems
- refer you for further energy efficiency improvements, such as loft insulation or a new boiler
You may be eligible for the LEAP service if one of the below apply. If you:
- have a low income
- receive tax credits
- receive Housing Benefit
- receive an income or disability related benefit
- have a long term illness or disability
Call 361 Energy (freephone) for more information: 0800 060 7567.
More information is available on LEAP's website.
Energy Redress Scheme
Warmer Homes North Devon will work to support vulnerable patients with health issues and those more at risk from the impacts of Covid-19 which could be made worse by living in a cold home. It will provide one-to-one in-depth personalised energy advice to patients, when they are at their most vulnerable and may have energy related money issues or risk living in a cold and damp house. Advice will be given by a Warmer Homes Advisor and volunteers who will work alongside hospital discharge teams, working as part of ‘help returning home’ schemes to provide patients with energy advice, home visits and case work for those needing extra support.
The project will be hosted by North Devon Voluntary Service, managed by 361 Energy CIC and delivered through the One Northern Devon Fuel Poverty Group. The project, which covers the Northern Devon Healthcare NHS Trust area, will run for 2 years.