Find out how to contact our most frequently used services via post, online or phone and directions to speak to someone face to face at a nearby customer service centre.
If you need to contact us urgently, outside of our working hours, please ring 01271 388240. Our duty officer will be able to help you in an emergency.
Below are the list of our service areas and their relevant contact forms and numbers.
| Service | Contact via Email / Online Form | Phone |
|---|---|---|
| Building control | Contact Building Control | 01884 234974 |
| Business rates | Contact Business Rates | 01271 388361 |
| Car parking | Contact Parking Office | 01271 388279 |
| Cemetery Officer | Contact the Cemetery Officer | 01271 345431 |
| Crematorium | Contact Crematorium | 01271 345431 |
| Corporate and Community | Contact Corporate and Community | 01271 388253 |
| Complaints | Give us your feedback | 01271 327711 |
| Council tax | Contact our council tax team | 01271 388361 |
| Customer Services | Contact Customer Services | 01271 327711 |
| Data Protection | Your rights | 01271 388231 |
| dataprotection@northdevon.gov.uk | ||
| Dog warden service | Report a stray/lost dog | 01271 388870 |
| Economic development | Contact Economic Development | 01271 388275 |
| Elections | Contact Elections | 01271 388277 |
| Environmental health | Contact Environmental Health | 01271 388870 |
| Exchequer | Contact Exchequer | 01271 388217 |
| Freedom of Information (FOI) and Environmental Information Regulations (EIR) Requests | Request Information | 01271 388231 |
| Housing benefit | Contact Housing Benefits | 01271 388877 |
| Housing options | Contact Housing Options | 01271 388870 |
| Human resources | Contact Human Resources | 01271 318550 |
| Ilfracombe Harbour Master | Contact Ilfracombe Harbour Master | 01271 862108 |
| Land charges | Contact Land Charges | 01271 388406 |
| Legal services | Contact Legal Services | 01271 388231 |
| Licensing | Contact Licensing | 01271 388870 |
| Media enquiries | Contact Communications | 01271 388278 |
| Monitoring Officer | Complaint against a councillor | 01271 388231 |
| Museum | Contact Museum | 01271 346747 |
| National benefit fraud hotline | 0800 854440 | |
| Pannier Market | Contact the Pannier Market | 01271 379084 |
| Parks and amenities | Contact Parks | 01271 388326 |
| Payment line (automated) | 0300 456 0546 | |
| calls charged at local rate | ||
| Planning | Contact Planning | 01271 388288 |
| Print Room | Contact Print Room | 01271 388445 |
| Procurement | Contact Procurement | 01271 388285 |
| Property Services | Contact Property Services | 01271 388377 |
| Recruitment | Contact Human Resources | 01271 388353 |
| Sports and recreation | Contact Sports and Recreation | 01271 388533 |
| Town centre management (Barnstaple) | 01271 321049 | |
| Trade waste team | 01271 318508 | |
| Waste and recycling (including sweeping and toilets) | 01271 374776 |
You can also telephone customer services weekdays between 9am to 5pm on 01271 327711 (Type talk precede with 18001).
If you would like to write to us, please use our main postal address:
North Devon Council
PO Box 379
Barnstaple
EX32 2GR
Our Customer Services Team can help with enquiries regarding:
In addition to this, we also provide assistance to those visiting us in person at one of our offices with:
Advisor working hours may vary, all of our offices and buildings have disabled access.
Below you can find your nearest centre with an advisor available to speak to in person:
38, Green Lanes Shopping Centre
Barnstaple
EX31 1UL
Town centre hub customer services advisors are available to speak on:
Monday to Friday, 9am to 5pm
There is disabled access and public parking is available nearby at Green Lanes Shopping Centre and our Cattle Market, Barnstaple Central and North Walk car parks.
Find Town Centre Hub directions via Google Maps
44 High Street
Ilfracombe
EX34 9QB
The Ilfracombe Centre customer services advisors are available to speak on:
Tuesday, Thursday and Friday from 9am until 5pm (The desk is closed from 1pm to 2pm)
Monday and Wednesday the customer service desk is closed.
There is disabled access to the building. There is no access to public parking at the centre, the nearest public parking is available at Wilder Road car park (short stay) and at Brookdale car park (long stay).
For further information, see the Ilfracombe Town Centre website.
Find Ilfracombe Centre directions via Google Maps
125 East Street
South Molton
EX36 3BU
The Amory Centre customer services advisors are available to speak on:
Thursday 9am to 5pm (closed from 1pm to 2pm).
Nearby public parking is available at the rear of the building.
For further information, see the South Molton Town website.
Find Amory Centre directions via Google Maps
Email: customerservices@northdevon.gov.uk
Telephone: 01271 327711
For Typetalk: precede with 18001
Fax: 01271 388328