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Council tax

Council refund scam

We have been made aware that some residents have received emails claiming to be from GOV.UK offering refunds for council tax. Please do not click on any of the links in the email which will ask for your card details so that the refund can be processed. Once they have your card details they can take money from your account.

If you are in any doubt of the authenticity of a call, email or text concerning your council tax account, please contact us on 01271 388361 or email

A suspected incident can be reported to Action Fraud  0300 123 2040.


Pay your council tax

View the various ways you can pay your council tax bill

Council tax valuation bands

Find our what council tax band your property is in and how valuation bands are worked out

Discounts, exemptions and support

Find out if you are eligible for a discount or for help with paying your bill

Council tax charges and how it is spent

Find out how your council tax helps provide vital services in North Devon

Change of address or circumstances

Let us know if you've moved or had any other change in circumstances that could affect your bill

Difficulty paying your council tax?

We explain the procedure we go through for non-payment of council tax

Privacy and data protection

How your personal data is used and stored

Report a change of tenant or circumstances

If you have changes in tenancy, please report it

Council Tax Reduction Scheme

Information about claiming Council Tax Reduction (CTR)