School closures and illness among crews may lead to our staffing being reduced so please be patient if your bin and/or recycling is not collected on the usual day please hold on to it until your next collection day and leave any side waste in untied carrier bags. We are unable to return for missed collections at this time.

Garden waste collections

We are receiving lots of enquiries about whether our garden waste service has been cancelled. We confirm that we are still collecting garden waste as normal. 

Separate glass from plastic and tins

We are asking residents to help speed up recycling collections by presenting their glass recycling, which would usually be stored in the recycling box, separately to other recycling box items such as tins and plastics. Glass items, including jars and bottles, should now be placed in a suitable alternative container that residents already have available of their own; the council is not able to deliver additional containers at this time. 

Bulky waste collections cancelled

All bulky waste collections are temporarily suspended until further notice. If you have a bulky item booked to be collected in the coming weeks, please contact our Customer Services team on 01271 374776 for a refund.

Textile collections cancelled

Following Government advice, our textile contractor, The Salvation Army, has had to close their warehouse and halt the collection of textiles. Please do not put clothing, shoes or textiles out for collection with your recycling collection until further notice.

If you are able to, please keep hold of any unwanted textiles as they will be in dire need when restrictions are lifted. If you are unable to store them, they can go in your black refuse bin.

Bagging used tissues and disposable cloths

If you are unwell, please follow the Department of Environment, Food and Rural Affairs' (DEFRA) guidelines to protect yourself and others - including our waste collection crews:

  • Double bag any used tissues and disposable cloth
  • Keep the bag separate from 'normal' waste
  • If you are self-isolating, place the bag in another room
  • After 72 hours place the double bagged waste outside in your black bin/bag

If tissues are not bagged our crews will have to leave your bin without emptying it, to protect themselves from the threat of Coronavirus.

Minimise food waste

Across Devon Recycle Devon are seeing an increasing amount of food waste compared to the same time frame last month. They are putting this down to members of the public bulk buying food and not using it effectively before it goes off.

As per government guidance, only buy what you need (one household member going to the shops once a week if possible) and please be considerate of others in your community.

For information on how to store food and use it effectively in a range of delicious and nutritious meals that avoid food waste, please download this FREE recipe book from Recycle Devon.